Frequently Asked Questions

Senior Home Care Services

  1. Who benefits from in-home care with senior caregivers? Caring for a loved one can become a full-time job for family members. For seniors looking to enjoy the comfort of home and to stay as independent as possible, All Best Home Care offers the perfect solution. Our professional, trained senior caregivers offer seniors a personalized care plan to stay safe and comfortable at home. Not only does home care benefit seniors by offering comfort, support and independence, but it also provides family members with flexibility and added peace of mind.
  2. What types of senior home care services do you offer? We offer a variety of senior home care services including professional assistance with activities of daily living, companionship, medication management, respite care, transportation to and from appointments, light housekeeping, meal preparation and more. We also provide help with assisted living placements and household employee recruitment. Our medical alert service is designed to protect seniors in the event that they experience an emergency when they are home alone. We specialize in offering home care services to veterans and spouses of veterans. This includes helping veterans successfully apply for and receive the Veteran Aid and Attendance Benefit. This benefit provides up to 20 hours a week of free senior home care services to qualifying veterans and their spouses.
  3. Do you offer part-time care for seniors at home? Yes, our senior caregiving services are flexible and are designed to meet the unique situation of you or your loved one. We provide part-time services for seniors who might need just a little extra help at home or for family caregivers looking for occasional respite help. And we also offer full-time home care for those in need of more comprehensive support.
  4. Where does All Best Home Care offer senior caregiving services? We provide home care to seniors in Louisville, Kentucky, and across the State of Kentucky. This includes cities and towns like: Louisville, La Grange, Prospect, Owensboro, Lexington, London, Shelbyville, Shepherdsville, Mount Washington, Ashland, Paducah, Bardstown, Covington, Elizabethtown, Paducah, and many more.
  5. Do you care for people with dementia or Alzheimer’s Disease? Yes, our experienced team of senior caregivers offers specialized care for those with dementia including Alzheimer’s Disease. Millions of Americans 65 years and older suffer from some type of dementia like Alzheimer’s disease. And the demanding nature of this chronic condition can take a huge toll on family caregivers. All Best Home Care provides a range of services for dementia clients and their families ranging from 24/7 in-home care to part time respite care a few hours a day.
  6. How is All Best Home Care different from other senior home care agencies in Kentucky? We’re a stable, profitable, midsize company that isn’t so big we may have lost our focus on customer care, but is big enough to provide all of the senior home care services you or your loved ones need. Further, in comparison to other agencies, we take a more customized approach, creating a client plan of care that is designed to fit your unique needs. Additionally, all of our senior caregivers have at least two years of professional experience providing senior home care. We screen for and hire people who are truly passionate about helping seniors live comfortably, safely and independently at home.
  7. How long does it take to get senior home care services started? Usually we can offer you senior home care services within a couple of days. Once you contact us, we’ll set up a time to visit with you to learn more about your caregiving needs and to discuss the services we provide. During this time, we’ll answer any questions you might have about our services, schedules, costs, etc. And then we’ll create a personalized home care plan to connect you with one of our experienced caregivers. Typically in-home care can start quite quickly, depending on your needs.

Veteran Home Care Services with All Best Home Care

  1. How do I know if I am eligible to apply for the VA Aid and Attendance benefit? If you are a veteran or the spouse of a veteran interested in qualifying for the Veteran’s Aid and Attendance benefit, there are some eligibility requirements you must meet. The qualifying veteran must have served at least 90 days of active duty. Additionally, the veteran must have been a part of the U.S. military for at least one day during a period of War. For surviving spouses to receive this benefit, the marriage must have ended with the death of veteran. Also, a veteran or surviving spouse must qualify both medically and financially.
  2. What does it mean to be “medically eligible”? Veterans or surviving spouses applying for Aid and Attendance benefits must meet certain medical or disability requirements. These requirements specify that a qualifying veteran must need the continuous aid of another person to perform personal functions. This includes basic activities of daily living like: dressing, eating, bathing or using the restroom. Also, veterans and spouses of veterans who are bedridden or in nursing homes due to mental and/or physical incapacity are also eligible for benefits. Individuals who are blind or nearly blind may also meet medical eligibility requirements.
  3. What does it mean to be eligible financially? In order to qualify for the VA Aid and Attendance benefits, there are certain restrictions on income. Financial eligibility is very individualized and depends on personal circumstances. Some veterans qualify for partial benefits, while others are eligible to receive maximum benefits. If you are a veteran wondering whether you are financially eligible to receive Aid and Attendance benefits, the experienced team at All Best Home Care can help. For more details on financial eligibility, contact All Best Home Care now.
  4. What if I served during peacetime? Congress has established a list of designated periods to be considered a wartime veteran. Some veterans spent their tour of duty during wartime and peacetime. For this service, a veteran must have completed 90 consecutive days with at least one day of wartime to be eligible for these benefits.
  5. How do I proceed with the application process? Once you have determined your eligibility when it comes to service and have met medical and financial requirements, you are ready to proceed with the application process. First you must obtain the required documents. Then you can complete the application form and submit it to appropriate department. Your paperwork must be filled out correctly and mailed to the processing center for your state. All Best Home Care is here to help you through the entire application process.
  6. How long does this application process take? Generally this process takes 8 to 10 months on average. Every case is personalized, so the length of time can vary. If your loved one is age 90 or older you can request the application to be expedited. In the meantime, it’s important to know that all benefits will retro-date back to the original filing day if your application is confirmed. This is important for those needing to move to assisted living facilities or nursing homes during the middle of the application process.
  7. If I am unable to receive these benefits, are there other veteran assistance programs available? Yes, there are other options available including the basic pension, housebound pension and compensation benefits from Veteran Affairs. If you do not qualify for this type of benefit, you may want to look into other pensions created for U.S. veterans.
  8. What documents do I need in order to apply for this benefit? You will need to gather some specific information and fill out certain documents to apply for Aid and Attendance benefits. Learn more about the documents required for VA benefits here.
  9. How can I receive these benefits and also receive care from All Best Home Care? If you have been approved to receive Aid and Attendance benefits from the VA then All Best Home Care is happy to provide you or your loved ones with our exceptional care. We want to help you through this process so call us today to see how we can help you!

Senior Caregivers with All Best Home Care

  1. How do you screen and hire senior caregivers? We select people who truly enjoy working with seniors, helping them live independently at home. As part of this, we require that all of our senior caregivers have at least two years of caregiving experience. Additionally, our senior caregivers go through a rigorous screening process which includes background checks, reference reviews and multiple interviews before being hired. And most of our senior caregivers are Certified Nurse Assistants (CNAs) and Certified Home Health Aids (CHHAs). We recruit, train and retain the most competent senior home care professionals available. All of our senior caregivers are reliable, fully-screened, bonded, and insured. And our agency provides liability and workers’ compensation insurance coverage.
  2. Can I choose my caregiver? Yes, our Certified Senior Care Managers partner with you to help you find just the right senior home care professional for your needs. As an added benefit, we also provide recruiting for permanent household employees. Through this service, we help families find and hire senior caregivers to work directly for them as household employees.
  3. Can you provide back-up care if my usual caregiver is sick or unavailable? Yes, if your usual caregiver is not available to provide you with normally scheduled services, we will provide you with another senior caregiver from our agency.